Processes & Questions
Our FAQ section answers common questions about our digital marketing services to help you understand how we can support your business growth. From SEO and social media strategies to content marketing and PPC campaigns, we address your most pressing questions to ensure you have a clear picture of our approach, benefits, and results. Whether you’re new to digital marketing or looking to optimize your current strategy, these FAQs offer insights into how we can achieve measurable success for your brand.
Search Optimization
Our SEO Process Overview
A website SEO audit serves as the foundation of your SEO services. Auditing your site allows your dedicated SEO expert to discover areas of improvement and opportunities for your SEO strategy.
As a part of your SEO audit, your dedicated digital strategist will look at the following:
- Keyword Analysis (high level): We look at keyword relevancy, high/low keyword competition, search volumes, and PPC values.
- Current Rankings: We analyze the client’s website rankings across the internet to understand and have a baseline.
- Competitor Analysis: We evaluate top competitors in the target niche, identify keywords, backlinks, and set benchmarks.
- Site Structure & Technical: We look at accessibility, indexability, broken links, crawl errors, duplicate content, page load, and mobile UX.
- On-Page: Assess title tags, meta descriptions, and header tags’ readability, uniqueness, search intent, and structured data.
- Content Audit: Review existing content for relevance, quality, and engagement metrics; identify gaps and opportunities.
- Backlink Analysis: Audit the client’s backlink profile for quality, relevancy, and potential spam links.
- Analytics & Tracking: Analyze Google Analytics to see if it’s properly installed, configured and identify the existing goals.
- Social Media: Evaluate the client’s profiles for consistency and engagement.
- Site Security & HTTPS: Check the website’s security status and ensure it is not exposed to any vulnerabilities.
- Sitemap & Robots.txt: Review the XML sitemap to ensure search engines index all pages and review robots.txt for indexing.
By conducting this comprehensive SEO audit at the early stages of an SEO campaign, we will design the foundation for a successful and effective SEO strategy.
We laser-focus on targeted keywords primed to drive organic traffic and conversions to your website through intensive analysis of search volumes, competition levels, and keyword intent. Core elements include:
- Comprehensive Industry Analysis: Thoroughly assess the client’s industry, niche, target audience, and business landscape.
- Identifying Target Keywords: Extensive research to identify relevant and high-impact keywords that align with the client’s goals.
- Keyword Relevance and Intent: We analyze the search intent to ensure optimal targeting to drive qualified traffic to the site.
- Search Volume Analysis: Evaluate the search volume for each target keyword to identify popular and trending search terms.
- Competitor Keyword Analysis: Uncover the strategies of the client’s main competitors, leveraging them for a competitive edge.
- Long-tail Keyword Exploration: Identify long-tail keywords with lower search volume but higher conversion potential.
- Keyword Difficulty Assessment: Assess the level of competition for each keyword, gauging the difficulty of ranking.
- Seasonal and Trending Keywords: Analyze seasonal trends and identify keywords to tailor the SEO strategy to timely opportunities.
- Localized Keyword Research: Conduct localized research to target relevant geographical areas for location-based businesses.
- Keyword Mapping and Clustering: Strategically organize selected keywords into logical groups and map them to relevant pages.
- Search Engine Trends and Algorithm Updates: Modify keyword strategy based on search engine trends and algorithm changes.
- Reporting and Insights: Provide regular reports and insights on keyword performance, rankings, and traffic to the client.
- Continuous Refinement: Monitor and refine the keyword strategy based on data and the client’s evolving needs.
We go beyond conventional keyword research to deliver a data-driven, highly targeted approach that positions our clients for success in the ever-competitive digital landscape.
By understanding a competitor’s strategies, strengths, and weaknesses, we can refine your strategy for improved search visibility and optimize for conversion and competitive advantage. Competitive Analysis Breakdown:
- Define Competitors: We identify primary and secondary competitors based on industry, target audience, and keyword overlap.
- Website & On-page Analysis: We evaluate competitor website architecture, design, and user experience and analyze on-page elements.
- Backlink Profile Analysis: We examine the quantity and quality of links to competitor websites and identify backlink opportunities.
- Content Analysis: Analyze competitor content strategy, topics, content types (e.g., blogs, videos, infographics), and frequency.
- Keyword Analysis: Identify core keywords competitors rank for and assess keyword gaps, opportunities, and areas of overlap.
- Technical SEO Assessment: Audit competitor’s site speed, mobile optimization, and other technical parameters.
- Paid Advertising Analysis: We analyze competitors’ paid advertising campaigns on platforms like Google Ads, Bing Ads, and social media.
- Social Media: We assess competitors’ social activity and engagement on platforms like Facebook, Instagram, LinkedIn, and Twitter.
- Local SEO Analysis: We analyze local SEO performance, including Google My Business listings, reviews, and citations.
- User Experience: We examine competitor UX elements, including call-to-action (CTA) placements, navigation, and funnel strategy.
- Reviews & Reputation Management: View online reviews and competitors’ ratings on Google, Yelp, and industry-specific reviews.
- Opportunity & Threat Analysis: Review findings of areas where our client can outperform competitors and highlight potential threats.
Performing an SEO competitive analysis offers critical insights into the market landscape, enabling businesses to pinpoint areas of opportunity and threat within their niche.
A well-optimized website attracts quality traffic and delivers an intuitive user experience, driving conversions and reinforcing brand credibility. On-Page Optimization Breakdown:
- Content Optimization: Quality, relevance, and originality of content. Incorporate target keywords and ensure proper content hierarchy.
- Meta Tags Optimization: Optimize titles and descriptions for relevancy and targeting to increase click-through rates from search results.
- Image Optimization: Reduce image sizes for faster loading while maintaining quality and using appropriate ALT text for images.
- Internal Linking: We ensure a logical link flow within the site using descriptive anchor texts to enhance user navigation and SEO value.
- URL Structure: We employ user and search-engine-friendly URL structures, removing unnecessary parameters.
- Mobile Optimization: Ensure a responsive design viewing across all device types and optimize touchpoints for mobile user interaction.
- Schema Markup: We implement structured data to enhance rich snippet appearances in search and choose relevant schema types.
- Content Depth and LSI (Latent Semantic Indexing): Add semantically related keywords to enrich content context without stuffing.
- Voice Search Optimization: Craft content catering to queries and implement speakable schema for relevant voice search.
- Optimizing for Featured Snippets: Identify potential snippet opportunities by analyzing competitors and keyword queries.
- Advanced CTR Optimization: A/B test meta titles and descriptions to discern patterns that yield higher click-through rates.
- Semantic HTML Usage: Facilitate better content understanding for search engines and assistive technologies.
As technologies evolve, so do the benchmarks for website excellence. With a commitment to these advanced technical practices, organizations can establish a high-performance presence on the web. This will enable unparalleled performance, usability, and search engine optimization. Technical SEO:
- Core Web Vitals: We monitor and optimize for Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS).
- Page Experience Signals: Adherence to Google’s page experience benchmarks for the best user experience & ranking advantage.
- Schema Markup Expansion: Beyond basic schemas, integrate more nuanced types like FAQ, HowTo, Event, or SoftwareApplication.
- JavaScript SEO: We ensure async elements are crawlable and implement dynamic rendering for heavily JS-dependent websites.
- XML Sitemap Enhancements: Segment sitemaps based on content categories or website sections for more granular control.
- Critical Rendering Path Optimization: Optimize the sequence in which page resources are loaded to display content to users faster.
- Advanced Robots Directives: Use more nuanced directives like “nosnippet” or “notranslate” as required.
- Security Enhancements: Implement advanced security headers like Content Security Policy (CSP) to protect against cross-site scripting.
- HTTP Strict Transport Security: Ensure HTTP Strict Transport Security (HSTS) is in place to enforce secure (HTTPS) connections.
- Canonicalization: Ensure all versions (www vs. non-www, trailing slash vs. non-trailing slash) redirect to the preferred version.
- JavaScript & CSS Minification: Minimize JavaScript and CSS files to reduce load times.
Strategically engage with your target audience and experience high-value results with better lead quality, accelerated conversions, and revenue increases. Our SEO content writers have developed and optimal content marketing method broken down into ten critical components that underpin an impactful strategy:
- Brand Consistency: Your brand identity, encompassing your unique voice, tone, and personality, lays the foundation of your content strategy. We will help you articulate these guidelines across all platforms, ensuring uniformity in communicating your brand’s essence.
- Marketing Objectives: We align your content marketing goals with your broader marketing objectives and audience needs to refine your content creation process. We aim for SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals to track your success effectively.
- Customer Personas: Our detailed audience profiling identifies your ideal customer’s demographics, roles, challenges, purchase influence, objectives, and solution requirements. This insight allows us to tailor your content strategy to your target audience’s needs.
- Data & Market Research: We employ data analytics and market research to understand your industry landscape, competitors’ strategies, and trending conversations around your product or industry. This data-driven approach guides us in refining your content strategy.
- Customer Journey Mapping: A visual depiction of your customer’s decision-making process helps us identify their needs at each stage of their buying journey. We employ this tool to create content that resonates with your audience and helps them decide about your product or service.
- Content-Market Fit: Understanding the content preferences of your target audience and the existing content landscape in your industry enables us to create and distribute content that genuinely satisfies your customers’ needs and stands out from the competition.
- Process: We follow a robust and iterative process to streamline content creation, from defining content types and designing workflows for each to constantly testing and refining these processes. This organized approach ensures we deliver consistent, high-quality content for your brand.
- Internal Communications Plan: Our dedicated team collaborates with key organizational stakeholders, such as communications, marketing, and senior management, to align your content strategy with your business goals.
- Content Calendar: We utilize a comprehensive content calendar to maintain consistency in content publishing across various platforms. This collaborative tool offers visibility and coordination across different initiatives, teams, and regions.
- Ongoing Analysis: We adopt a ‘test, learn, and refine’ philosophy. By regularly reviewing the performance of our content, we’re able to adapt our strategies to meet the needs of your audience better, increasing the effectiveness of your content marketing.
We implement these advanced and creative link-building tactics, consistent monitoring, and strategy refinement to ensure your website remains authoritative, trustworthy, and ahead of competitors. Link Building Elements:
Competitive Backlink Analysis: We extract valuable insights to identify high-value link-building opportunities.
High-Quality Content Development: Capitalize on written articles, studies, and data-driven reports as backlink magnets.
Guest Blogging Initiatives: Forge partnerships with authority websites in relevant industries for guest post opportunities.
Resource-Based Link Acquisition: Identify key websites that curate resources or links in associated niches.
Broken Link Outreach: Detect broken links on pertinent websites using specialized tools.
Targeted Digital PR: Network with journalists and bloggers within the industry.
Industry-Specific Directory Listings: Scout for reputable, authoritative directories within the client’s niche.
Testimonial-Based Link Building: Offer genuine testimonials for services or products relevant to our client’s industry.
Backlink Profile Audit & Management: Identify and address low-quality or harmful backlinks, ensuring a healthy link profile.
Our comprehensive SEO reporting and analytics framework is designed to offer you an in-depth insight into your website’s performance. We understand that data drives decisions. As your trusted SEO partner, here’s how we ensure you stay ahead with Precision-Focused Insights:
Customized Reporting Dashboards: Tailored dashboards that suit your unique business requirements.
Real-time Analytics: Get up-to-the-minute data on website traffic, user behavior, and conversion metrics.
Keyword Performance: Gauge the effectiveness of keywords and your organic search positioning against competitors.
Competitor Benchmarking: In-depth analysis of your website’s performance against key competitors.
Technical SEO Audits: Regular health checks to identify and fix potential issues that may hamper visibility or UX.
On-page & Off-page Reports: Detailed insights into content performance, backlinks, and other SEO activities.
Conversion Tracking: Monitoring critical actions on your website to understand user paths and optimize for higher ROI.
Organic Traffic Source Breakdown: Understanding the origin of your visitors.
User Engagement Metrics: Analyze bounce rates, session durations, and pages per session to enhance UX.
Mobile SEO Analysis: We monitor your site’s performance on phones and tablets, ensuring a good UX for all users.
Goal & Event Tracking: Understand the tangible actions users take on your site and their value to your business.
Monthly Performance Summaries: Regular reports highlighting wins, areas of opportunity, and recommendations.
Custom Alerts & Monitoring: Stay ahead of issues with proactive alerts on potential site anomalies or drops in traffic.
Interactive Data Visualization: Translate complex data into visually intuitive charts and graphs for easy comprehension.
Dedicated Client Portal: A secure, 24/7-accessible platform to view all reports, insights, and project timelines.
Ongoing Consultation: Regular review meetings to discuss report findings, ensuring alignment with business objectives.
PPC Management
Our PPC Management Process
- Assess Goals: Identify the client’s business goals and desired outcomes from the PPC campaign.
- Target Audience Analysis: Determine the client’s target audience, including demographics, interests, and online behavior.
- Budget Discussion: Discuss and set a budget for the campaign based on client’s financial constraints and goals.
- Competitor Analysis: Examine competitors’ PPC strategies to understand market trends and opportunities.
- Keyword Research: Identify relevant and high-performing keywords for the campaign.
- Market Trends: Stay updated with the latest market trends relevant to the client’s industry.
- Campaign Structure: Develop a campaign structure including ad groups, keywords, and ad copy.
- Bidding Strategy: Formulate a bidding strategy for keywords based on competition and budget.
- Ad Copy Creation: Craft compelling ad copy tailored to the target audience.
- Account Setup: Set up PPC accounts on chosen platforms (e.g., Google Ads, Bing Ads).
- Campaign Setup: Implement the campaign strategy on the platforms.
- Tracking Setup: Configure tracking tools for conversions, clicks, and other relevant metrics.
- Performance Tracking: Regularly monitor campaign performance metrics.
- A/B Testing: Implement A/B testing for ad copy, landing pages, and other elements.
- Continuous Optimization: Make ongoing adjustments to improve performance, such as keyword refinement and bid adjustments.
- Regular Reports: Provide detailed reports on campaign performance to the client.
- Insights and Recommendations: Offer actionable insights and recommendations based on data analysis.
- Client Meetings: Hold regular meetings to discuss progress, challenges, and future strategies.
- Campaign Review: Conduct comprehensive reviews at set intervals to assess overall performance.
- Client Feedback: Gather feedback from the client for improvements.
- Strategy Adjustment: Make necessary strategy adjustments based on performance data and client feedback.
- Scaling Strategies: Develop plans for scaling successful campaigns.
- New Opportunities: Identify and explore new opportunities in PPC for the client.
- Long-Term Planning: Work with the client on long-term PPC strategy and goals.
This process is iterative and flexible, allowing for adjustments as needed based on performance data and evolving client needs.
Web Design & Development
Web Design & Development Process
- Client Goals: Engage in in-depth discussions to understand the client’s business objectives, desired website functionality, and how the website will fit into their broader business strategy.
- Target Audience: Conduct audience analysis to identify demographic and psychographic profiles, ensuring the website design and content are tailored to their preferences and behaviors.
- Content Requirements: Discuss and map out the type of content needed, including text, images, videos, and any interactive elements, aligning it with both the client’s brand and user expectations.
- Site Structure: Create a detailed sitemap that outlines the structure of the website, including main categories, subcategories, and any special features like blogs or e-commerce functionalities.
- User Experience (UX) Planning: Develop wireframes and interactive prototypes to plan the layout, user flow, and interaction design, ensuring a seamless user journey.
- Technology and Tools: Select appropriate technologies (CMS, programming languages, frameworks) and tools based on the website’s requirements and scalability.
- Visual Concepts: Develop multiple visual design concepts, focusing on aesthetics that reflect the client’s brand identity, including color schemes, typography, and layout principles.
- Client Feedback: Conduct iterative review sessions with the client to refine design concepts based on their feedback, ensuring alignment with their vision and brand standards.
- Responsive Design: Design responsively for various devices, ensuring the website offers a consistent and user-friendly experience across desktops, tablets, and mobile phones.
- Front-End Development: Translate design mockups into functional web pages using HTML, CSS, and JavaScript, focusing on a clean, efficient codebase for better performance and maintainability.
- Back-End Development: Build the server-side logic and database integration, focusing on functionality like user authentication, data processing, and API integrations.
- Content Integration: Systematically add and format content provided by the client or created by the content team, ensuring it is SEO-friendly and enhances user engagement.
- Functionality Testing: Rigorously test all interactive elements like forms, e-commerce carts, and search functions to ensure they work smoothly and efficiently.
- Cross-Browser Testing: Validate the website’s compatibility across various browsers and devices to ensure consistent performance and appearance.
- Performance Optimization: Optimize for speed and efficiency, including minimizing load times, optimizing images, and implementing best practices for front-end performance.
- Final Client Approval: Conduct a final review with the client, making sure all aspects of the website meet their expectations and requirements before launch.
- Domain and Hosting Setup: Assist in choosing a reliable hosting environment and setting up the domain, ensuring security and scalability.
- Go Live: Carefully execute the go-live process, including final checks and monitoring immediately after launch to address any unforeseen issues.
- Bug Fixes: Quickly address any issues or bugs that emerge post-launch, ensuring the website remains operational and efficient.
- Maintenance Plan: Provide ongoing website maintenance services, including regular updates, security checks, and backups.
- Training: Offer comprehensive training sessions for the client’s team on managing the website’s content and understanding its analytics.
- Performance Analysis: Use analytics tools to monitor website performance, user behavior, and conversion rates, providing valuable insights for improvements.
- User Feedback Collection: Implement methods to gather user feedback, such as surveys and usability tests, to continually enhance the user experience.
- Continuous Improvement: Plan and execute ongoing improvements to the website, incorporating new technologies, design trends, and user feedback.
- SEO Best Practices: Implement advanced SEO strategies, including keyword optimization, meta tags, and structured data, to improve the website’s visibility in search engines.
- Social Media Integration: Seamlessly integrate social media platforms to enhance user engagement and drive traffic.
- Digital Marketing Strategies: Collaborate with digital marketing teams to create comprehensive strategies that promote the website and increase its reach and impact.
This process is highly collaborative, involving constant communication with the client and adapting to their evolving needs and feedback. It’s designed to be iterative, ensuring the final website is not only visually appealing but also functional, user-friendly, and aligned with business objectives.
Webmaster
What do Webmaster services include?
- Website Audit: Conduct a thorough review of the existing website to assess its current state, including performance, security vulnerabilities, SEO, and user experience.
- Client Requirements Gathering: Understand the client’s specific needs and expectations for website management, including any immediate issues or long-term goals.
- Access and Control Setup: Ensure proper access to the website’s hosting environment, CMS, and other relevant platforms.
- Regular Software Updates: Implement routine updates for CMS, plugins, and themes to ensure the site remains secure and functional.
- Backup Management: Set up and manage regular backups to prevent data loss and facilitate easy recovery in case of any issues.
- Performance Monitoring: Continuously monitor website speed and performance, implementing optimizations as needed to enhance loading times and user experience.
- Security Monitoring: Implement and monitor security measures to protect the website from malware, hacking attempts, and other vulnerabilities.
- SSL Certificate Management: Manage SSL certificates to ensure secure connections and maintain user trust.
- Regular Security Audits: Perform periodic security audits and implement recommended improvements to maintain robust security.
- Content Updates: Regularly update website content, including text, images, and multimedia, to keep it fresh and relevant.
- SEO Optimization: Ensure that all new and existing content is optimized for search engines, including proper use of keywords, meta tags, and structured data.
- CMS Training: Provide training to the client’s team on using the CMS for basic content updates, if necessary.
- Issue Resolution: Provide timely support for any technical issues or glitches that arise on the website.
- User Support: Offer assistance for user-related queries or problems, ensuring a smooth experience for site visitors.
- Regular Reporting: Deliver regular reports detailing website performance, issues resolved, and any updates made.
- Analytics Setup and Monitoring: Implement and monitor web analytics tools to track visitor behavior, traffic sources, and other key metrics.
- Performance Reporting: Provide comprehensive reports on website analytics, highlighting trends, user engagement, and areas for improvement.
- Recommendations for Growth: Analyze data to identify opportunities for website improvement and growth, offering strategic recommendations to the client.
- Website Scaling: Plan and implement scalability solutions to accommodate increased traffic and content growth.
- Feature Additions: Integrate new features and functionalities as per the evolving needs of the business, such as e-commerce capabilities, forums, or additional languages.
- Design Refreshes: Propose and execute design updates to keep the website visually appealing and aligned with current web standards.
- Digital Strategy Consultation: Offer ongoing consultation to align the website’s role with the client’s broader digital strategy.
- Future Planning: Collaborate with the client for long-term planning, including potential redesigns, platform changes, or expansion into new digital areas.
- Training and Workshops: Conduct workshops or training sessions on emerging web technologies, digital trends, and best practices.
This process is designed to be comprehensive, ensuring that the website not only remains operational and secure but also continues to evolve and improve in alignment with the client’s business goals. It involves a combination of technical expertise, proactive management, and strategic planning to ensure the website remains a valuable asset to the client’s business.
Security
Web Security Components
- Implementation and Configuration: Install and configure the WAF to protect the website against common threats like SQL injection, cross-site scripting (XSS), and more.
- Custom Security Rules: Develop custom security rules tailored to the specific needs and risks of the client’s website.
- Continuous Monitoring: Actively monitor web traffic to detect and block malicious activities, ensuring real-time protection.
- Regular Updates and Patches: Keep the WAF software up to date with the latest security patches and threat definitions.
- Incident Response and Reporting: Provide immediate response to security incidents, along with detailed reports for client awareness and compliance purposes
- DDoS Risk Assessment: Evaluate the website’s vulnerability to Distributed Denial of Service (DDoS) attacks and establish protection levels required.
- Protection Implementation: Deploy DDoS protection measures to defend against both large-scale and more sophisticated DDoS attacks.
- Traffic Analysis and Filtering: Continuously analyze incoming traffic to differentiate between legitimate users and attack traffic, filtering out malicious traffic.
- Scalability and Resilience Planning: Ensure the DDoS protection scales with the website’s growth and can withstand various attack sizes and types.
- Real-Time Alerts and Response: Set up real-time alerts for DDoS attack detection and ensure quick response to mitigate attacks.
- DNS Setup and Configuration: Configure Cloud DNS settings for optimal performance and security, including proper record management and routing.
- DNS Security Enhancements: Implement security enhancements like DNSSEC to protect against DNS spoofing and other DNS-related attacks.
- Performance and Uptime Monitoring: Monitor DNS performance and uptime, ensuring fast and reliable website accessibility.
- Redundancy and Failover Planning: Establish DNS redundancy and failover mechanisms to maintain website availability in case of DNS server failures.
- Regular DNS Audits: Conduct regular audits of DNS configurations and records to ensure ongoing security and efficiency.
- Load Balancer Configuration: Set up and configure load balancers to distribute traffic evenly across multiple servers, enhancing website performance and reliability.
- Auto-Scaling Capabilities: Implement auto-scaling to handle sudden spikes in web traffic without service degradation.
- Health Checks and Traffic Management: Perform regular health checks on servers and manage traffic to direct users to the most efficient server.
- SSL/TLS Offloading: Utilize SSL/TLS offloading to reduce the load on web servers, improving encryption and decryption efficiency.
- Load Balancing Strategy Optimization: Continuously assess and optimize load balancing strategies to meet changing traffic patterns and website needs.
- DNS Filtering: Set up DNS filtering to block access to malicious websites and prevent phishing attacks.
- Policy Configuration and Management: Develop and manage DNS policies to control website and internet access based on business requirements.
- Threat Intelligence Integration: Integrate threat intelligence feeds to identify and block known malicious domains and IPs.
- User Access Controls: Implement access controls to manage user access to different types of web content based on company policies.
- Reporting and Analytics: Provide comprehensive reports and analytics on DNS traffic, threats blocked, and policy compliance.
By providing these comprehensive categories of services, the goal is to ensure robust security for client websites, safeguarding them from a wide range of cyber threats while maintaining optimal performance and user experience. Each service category involves a blend of advanced technology, strategic planning, and continuous monitoring to adapt to evolving security challenges.