Privacy Policy

Last Updated: April 06, 2026

Ovatek Web Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ovatekweb.miami, use our services, or interact with us through any communication channel, including SMS/text messaging.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number (including mobile), mailing address, and company name.
  • Service Inquiries: Information submitted through contact forms, quote requests, consultation requests, or other forms on our website.
  • Account Information: Login credentials and preferences if you create an account with us.
  • Payment Information: Billing details necessary to process payments for our services. We do not store full credit card numbers on our servers; payment processing is handled by PCI-compliant third-party processors.
  • Communications: Content of emails, phone calls, live chat messages, and any other correspondence with us.
  • SMS/Text Messaging Consent: Your mobile phone number and opt-in consent when you subscribe to receive text messages from us.

1.2 Information Collected Automatically

  • Device & Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths through our website.
  • Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. See Section 7 for more details.
  • Location Data: Approximate geographic location based on your IP address.

1.3 Information from Third Parties

  • Analytics providers (e.g., Google Analytics)
  • Advertising platforms (e.g., Google Ads, Facebook Ads)
  • Social media platforms when you interact with our social profiles
  • Business directories and public databases

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our web design, SEO, AISEO, PPC, hosting, cybersecurity, and other digital marketing services.
  • Communication: To respond to inquiries, send service updates, project status notifications, invoices, and support-related messages.
  • SMS/Text Messaging: To send you text messages related to service updates, appointment reminders, project milestones, service-related updates, and other information you have consented to receive.
  • Communications: To send newsletters and information about new services, with your consent where required by law.
  • Analytics & Improvement: To analyze website usage, improve user experience, optimize our services, and develop new features.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Security: To detect, prevent, and address fraud, security vulnerabilities, and technical issues.

3. SMS/Text Messaging Policy

3.1 Program Description & Consent

By providing your mobile phone number and opting in, you expressly consent to receive SMS/text messages from Ovatek Web Solutions. The messaging program consists of general conversational messaging to answer questions and provide support to customers. Messages may also include service updates, project notifications, appointment reminders, account alerts, and service-related updates. Consent is not a condition of purchasing any goods or services.

By opting in, you acknowledge that you have read and agree to our Privacy Policy and Terms & Conditions.

Required SMS opt-in disclosure: By subscribing to Ovatek Web Solutions text messages, you agree to receive recurring automated informational SMS/MMS messages, including but not limited to service updates, appointment reminders, and service-related updates. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help. View our Privacy Policy at https://ovatekweb.miami/privacy-statement/ and Terms & Conditions at https://ovatekweb.miami/terms-conditions/.

3.2 Cancellation / Opt-Out

You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3.3 Help

For help, text HELP to the number from which you received messages or contact us at selas@ovatekweb.miami.

3.4 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

3.5 Message & Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

3.6 Privacy

If you have any questions regarding privacy, please read the rest of this Privacy Policy on this page. For additional questions, contact us at selas@ovatekweb.miami or call (305) 684-3744.

3.7 SMS Data Privacy

We do not sell, rent, lease, or share your mobile phone number or any information collected through our SMS program with third parties for their promotional purposes. Mobile opt-in data and consent information are never shared with any third party for any purpose. Any information sharing that may be described elsewhere in this Privacy Policy explicitly excludes mobile opt-in data and SMS consent records.

4. How We Share Your Information

We do not sell, share, or transfer any consumer data to external organizations for any purpose. This includes, but is not limited to, service providers, business partners, affiliates, or any other third parties. We do not share consumer data even with your consent.

The only exceptions are:

  • Legal Requirements: When strictly required by law, subpoena, court order, or other enforceable legal process.

Mobile opt-in data and SMS consent information are never shared with any third party for any purpose, without exception.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Firewalls and intrusion detection systems
  • Access controls and authentication protocols
  • Regular security assessments and monitoring
  • Secure data storage with encryption at rest

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Deliver targeted advertising
  • Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Analytics

We use Google Analytics and similar tools to collect and analyze usage data. These services may use cookies and collect information in accordance with their own privacy policies.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from emails by clicking the “unsubscribe” link, or opt out of SMS by replying STOP.
  • Do Not Sell: We do not sell personal information. If applicable laws grant you additional rights, we will honor them.

To exercise any of these rights, contact us at selas@ovatekweb.miami.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Ovatek Web Solutions
1111 Lincoln Rd STE 540
Miami Beach, FL 33139
Email: selas@ovatekweb.miami
Phone: (305) 684-3744
Website: https://ovatekweb.miami